If you purchased a new carpet, wood (manufactured wood) or vinyl floor for your home or business and have a flooring problem you may need some professional help. Consumers of all types of floor surfaces can have failures. There are multiple causes for failures and often they can be due to a combination of events. Warranties and installation grace periods can be vague and time sensitive. Installation guidelines may or may not have been followed. Typically you end up with everyone pointing a finger at someone else and all you want is it fixed.
Often a flooring problem can be blamed on the consumer or end user. Here are a few things to consider in order to protect yourself from that happening. Make sure:
the installation guidelines are followed. (Get a copy prior to installation & have someone observe the installation for short time, if possible.)
the carpet, wood or vinyl flooring is acclimated to the environment. (Office: delivery 24-48 hrs prior to the installation-Home: Stored in a conditioned warehouse prior to installation)
the sub-floor is debris free and flat prior to the installation. (Concrete should be tested by contractor prior to commercial installations in new buildings & all sub-floor imperfections should be leveled and repaired)
maintenance guidelines are followed to protect warranty. (A commercial maintenance plan should be instituted immediately. Homes should be cleaned at least every 12-18 months)
a floor problem with seams, curling edges, adhesive, possible manufacturing defects or installation is reported to the retailer as soon as possible. (within the first year max.)
Flooring problem can not always be avoided because sometimes they are manufacture related defects. It takes an expert usually to identify these issues and assist in getting them resolved. You may think the easiest thing to do is try to clean it out, cut it out or replace it. Get an expert opinion before you do anything. Hire an accredited inspector/cleaner/installer. Why waste any more time! Call a flooring Inspector/Repair expert today!
Yes, you have seen this. You or the night time facility service provider vacuum over a seam and a carpet yarn gets tangled up in a vacuum brush, often leaving a very obvious missing row of loops or tufts. The thing is, whether this is a direct glue down or stretch in over pad, this should not have happened if professional seam sealing had been done by the installer in the first place.
Often people think that a good seam is one that is invisible. Not necessary true. Most seams are visible however the bigger the loops, the heavier the carpet density and/or the longer the carpet pile is, the easier it is to hide the seam. Sometimes patterns, high/low loops/tufts creating texture or long runs of carpet can make it hard to hide seams.
With any seaming method, according to the Carpet & Rug Institute, a properly constructed seam:
has cleanly trimmed edges properly secured with edge/seam sealer
has tightly abutted edges without gaps or overlaps
maintains reasonable pattern match where applicable
will not be invisible
For do it yourself installers seam sealer can be found at all places where carpet is sold. Many seam sealers contain tracers that can be detected using a black light. Save yourself from future carpet performance failures by making sure seam sealing is performed during your next installation. Call ECO Interior Maintenance for repairs.
Want the best residential carpet upholstery tile grout cleaning value in Anne Arundel County. ECO Interior Maintenance is most recommended by carpet manufacturers. ECO Interior Maintenance has been providing residential and commercial cleaning services to Maryland, DC and Va for over 30 years.
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Allergenic Free cleaning system
Carpet Manufacture recommended Solutions and Equipment
With the corporate headquarters is located conveniently in Arnold Maryland across from the Golf Center & Anne Arundel Community College, ECO services the Arnold/Annapolis, Severna Park/Millersville, Crownsville/Crofton corridor daily with premier carpet upholstery tile grout wood and stone cleaning services daily.
Spots, soil and grease in commercial carpet do not just magically appear. It is spilled on, tracked on and/or grinded in. It is easy to get caught up in the blame game of whose fault the spots are. Bottom line it is often a little of everyone’s fault and, in most cases, it is so simple to fix. Maintain it with a professionally custom designed commercial carpet maintenance program and your most likely going to be happy with your textile floor-covering for years to come.
There are a few things you need to keep in mind.
Commercial Carpet Warranty’s require a cleaning maintenance program. No program…No Warranty.
Depending on use, each program may vary in frequency and in the specification of cleaning solution/system employed. (water extraction, encapsulation or dry compound)
Vacuuming needs to be scheduled regularly using the proper type of vacuum. Pile needs to be lifted to remove in-bedded soils. (Back pack vacuums are not always effective if heavy soil is deposited)
If you are allowing “desk dining” then use chair mats to protect the carpet from some spills and premature crushing from chairs.
Protect the entrance ways and transition areas with strategically placed walk off mats.
Doing the job right the first time can save big dollars by increasing the longevity, health and appearance of you carpeted commercial facility. Do not wait to design your maintenance program till it is too late. Save yourself the aggravation, time and costly replacement costs.
Cleaning commercial floors, carpet and upholstery are all services that require professional expertise.
Whether it is stone, wood, carpet or textile covered office furnishings these detail cleaning procedures need to be done correctly the first time. Many things can be effected by skipping an important procedure just to cut the cost or get it done quicker.
Often, people who are not qualified or trained properly to perform the work try to quickly fix commercial maintenance problems without implementing the correct procedures, equipment or cleaning solutions. This can cost the building owner, GM, GC, office coordinator or facility manager big dollars. Outsourcing or hiring trained professionals to take care of detailed cleaning makes sense when the in house staff neither has the time or equipment to get it done efficiently & effectively.
These are daily commercial floor & upholstery cleaning challenges;
Irreversible damage to floors and furnishings due to poor maintenance
Wasted money trying to re-clean or fix maintenance mess ups
Improper product specification for use
Cleaning frequency that does not meet traffic load or use
No maintenance plan until it looks dirty (damage already done)
Just do not have the budget to clean properly
Take the cheapest bid to save money
Cleaning is too important!. Proper cleaning procedures, solutions and equipment:
Remove unwanted contaminates.
Makes the building healthier.
Saves replacement dollars
Extends use life of all flooring,textiles and equipment in building
Enhances work environment/production levels
Tips for choosing the right cleaning contractor:
References, references, references
Is contractor recommended by the manufactures of products they maintain
Is vendor involved in the industry associations
Does the bid/proposal describe cleaning procedures in detail
Is prompt, professional, courteous & timely service provided from the start
We are frequently asked, “How often should I clean upholstery?”. This is a great question. You disinfect and clean your sinks, bathrooms and counter tops weekly yet years may pass before your couch is cleaned properly. With all of the talk about germs, bacteria and indoor air quality issues that can arise from poor maintenance, upholstery somehow slips by undetected until it looks so dirty that you can not stand looking at it anymore.
Family room couch and upholstered furniture – Yearly
Dining room chairs, oversized chairs & ottomans – Every other Year
Leather recondition & clean – Every other year
Basement furniture (dehumidify in summer) – Yearly depending on use
* Scotchguard® or teflon® treatments may help to protect from spills and soiling after cleaning
A good fried of mine, Dr. Bernazzani, a long time cleaning & restoration professional did his thesis paper for his doctorate on 100 clean homes. A “clean home” was a home that had never had an issue with mold or water damage.
Each home owner was asked where they thought the highest bacterial count was in their house. Most answered their bathroom toilet or the kitchen sink. Fact is, these were some of the cleanest spots due to daily or weekly cleaning and disinfection practices.
Dr. Bernazzani did bacteria and mold collections tests in all of these areas including on the family room couch. What was the dirtiest? The family room couch was off the charts. Full of soil, mold and bacteria. Think about it! It is where you eat, nap when you are sick, plop down on after a workout or cuddle next to your dog or kids. Upholstery gets dirty faster and stays dirty longer because you clean it less. It is kind of disgusting when you think about it.
So next time you are getting your carpets cleaned or are cleaning your foyer floors don’t forget to schedule a time to your clean upholstery. Your upholstery and your family may be healthier for it.
** different types of upholstery fabrics may need professional care. DIY be careful of fine fabrics. Always follow cleaning label directions.
Cleaning hotel carpets can be challenging. Most often special cleaning processes need to be considered prior to attempting to improve their appearance. Too often, people who are not qualified or properly trained and try every spot cleaning product available. 95% of the time this approach will set a spot or stain making it permanent. At this time, repairing becomes costly.
What is the difference between a spot and a stain?
A spill can quickly become a spot or a stain if not removed quickly.
A spot is typically foreign matter on the surface of a carpet fiber. Usually can be removed easily.
A stain is the addition of color to a carpet fiber. Usually in the form of a dye or pigment. More difficult to remove.
Color loss is the removal of color typically due to high pH chemicals, oxidizers, reducers (bleach) or acids.
“Making smart carpet care decisions right after you take over the management or install new carpet in a luxury hotel, convention center, motel or boutique hotel is very important. At a minimum, carpet maintenance personnel should be trained by a carpet maintenance specialist to follow manufactures maintenance guidelines and should have access or be provided with the proper cleaning solutions and equipment to do their job properly. ” See suggestions from the Carpet & Rug Institute.
What type of carpet is being cleaned?
Woven Wool Carpet (Administers) – Natural fibers
Nylon, Olefin or Polyester Carpet – Synthetic Fibers
Broadloom or Carpet Tiles – Different Backing systems
Inlays or Area Rugs – surrounded by other flooring surfaces
What areas are you cleaning?
Guest rooms & Suites
Hallways, Lobbies & Dining rooms (Restaurants)
Meeting rooms, Ballrooms & Convention areas
What does cleaning hotel carpets the right way cost?
The cost of cleaning hotel carpets the right way will include a carefully designed maintenance plan that takes into consideration:
LEED-eco-friendly equipment & cleaning solutions
square footage of carpet being cleaned
location of the carpet
turn around for rooms (drying times necessary)
type of carpet and installation (stretch in, glue down or double stick)
frequency of cleaning and
the carpet cleaning procedures necessary to do get the job done right.
Typically this can be between 12-20 cents (DC-Baltimore-N.Virginia) a square foot but this rough estimate varies across the nation. Per guest room costs can vary… but typically without moving furniture you can be anywhere from $25-$60 per average room with 2 queens, a couch, desk and bathroom. Budget appropriate funds if you intend to get the expected use life from your investment in floor coverings!
For any Additional Information please call Doug, Justin or Aaron at:
Making a decision on what type or whose carpet to buy is difficult. With many manufacturers pushing their latest and greatest choosing the right commercial carpet or flooring is many times left up to an interior design firm. Designers may be great with color schemes, suggestions for eco friendly furnishings, office layout and aesthetic appeal but when it comes down to functionality, ease & cost of maintenance and use life this may be best left to an experienced building maintenance consultant.
Eco Interior Maintenance has built a reputation taking care of all types of interior furnishings and floor coverings. Each usually have their own set of manufacturers recommended maintenance guidelines or cleaning specifications. If these are not followed…Ops.. there goes the warranty. This can be an expensive lesson to learn for any facilities director, building owner or office/general manager.
Here is a great resource to review if you intend to buy commercial carpet soon. Even if you have a design firm or product specifier, know what questions to ask before you sign on the dotted line. This news letter was written by a friend of mine Lew Migliore who owns LGM Enterprises in Dalton GA. He is one of the leading forensic flooring problem solving/inspectors in the county. Upload this report to learn more or call us here at Eco Interior Maintenance.
As an Certified Carpet Inspector roll crush is one of the most frequent issues I am asked to go out and correct. It is noticeable immediately after or during installation. if it does not disappear in the first 2 weeks it can be professionally addressed. 98% of the time it can be fixed by steaming and pile lifting the carpet pile. It can happen to broadloom carpets or carpet tiles. If you notice roll crush talk to the person who sold you the carpet soon after installation.
According to The Carpet &Rug Institute:
“Roll crush usually appears across the width of the carpet as areas of the pile yarn that have flattened due to the weight of the roll. Areas of crush may appear darker or lighter and usually are identified as widthwise bands. Roll crush is not considered a manufacturing defect. Most roll crush occurs as a result of stacking a large number of rolls on top of one another. Roll crush also may occur during shipping where rolls are loaded several rolls high.
Roll crush sometimes can be alleviated in carpet using steam or hot water extraction cleaning. Often it can be removed using a spray bottle and misting the area with water. Let it stand for five minutes and agitate with rug rake or by vacuuming. Most rolls of carpet will exhibit some degree of roll crush immediately after the roll has been unwrapped. In most cases, minor roll crush will disappear after the yarn has been allowed sufficient time to recover.”
Any carpet or rug new or old can experience roll crush if stored for excessive periods of time in an unconditioned space under pressure from things that are stacked on top of it. This can not be confused with water marking, shading or pile reversal that are topics of other ECO Blogs to come.
“No matter if it is commercial or residential installation it pays to make sure that after you purchase your carpet you read over these guidelines and make sure that your installer knows what they are.”
The installer sometimes is subcontracted by the retailer. Many carpet dealers have in house installers. No matter if it is commercial or residential installation it pays to make sure that after you purchase your carpet you read over these guidelines and make sure that your installer knows what they are. This can save you a lot of time and aggravation.
How do these things happen?
normal wear and tear
adhesive failure or improper adhesive application and set up
Bad carpet seams and failing transition strips and can many times be repaired. So can wrinkled or wavy stretch in over pad carpet. Power stretching can often fix this. In general double glue down and glue down installations are more difficult when it comes down to repairng bubbling or wrinkled carpet issues.
Carpet Manufacturers also have manufacturing defects that can cause the need for a repair. It is important to catch these issues in the first year. Depending on the warranty and maintenance frequency, waiting to let the dealer or manufacturer know that you think there may be something wrong with your carpet may not be in your best interest.
Carpet backing can break down due to age, traffic or water damage. Generally speaking water does not effect carpets dimensional stability unless it has natural fibers in the backing or has been subjected to a water damage for an extended amount of time.
Stains and burns can often be easily repaired using a cookie cutter. This replacement cut out tool can be used with more success when you have cut pile carpet vs. loop style carpet. If the carpet has a pattern or if it has a texture repairs may be more difficult.
Carpet repairs may not always be perfect but if safety and use life are important to you… it may be the way to go. For more information call Eco Interior Maintenance. 410-647-2800